Website orders are normally dispatched within 48 hours Monday-Friday. We aim to dispatch immediately and your order will arrive within 2-5 working days. Please contact us if you encounter any problems with your order. If you are on a tight deadline, please let us know so that we can meet it.
In very exceptional circumstances, web orders may take up to 14 days. If part of your order is out of stock, you will be contacted directly with a timeframe for back orders. You are free to cancel your order at this stage.
Trade sales will have carriage calculated according to the size and weight of the order. Website orders to the UK have free delivery. European orders carry a fixed rate of £15 inc vat.
Any products returned to us must be in a sellable condition for a refund to be issued. Do not dispose of the packaging, any plastic bags or remove any labels if you wish to return a product in exchange for a refund. Please contact us before making any returns.